PERSEPSI KEMUDAHAN, KEMANFAATAN DAN KEPERCAYAAN DALAM PENGGUNAAN APLIKASI SHOPEEPAY LATER

Authors

  • Kartika UNIVERSITAS JEMBER

DOI:

https://doi.org/10.37478/als.v13i1.2502

Abstract

This research was conducted with the aim to determine interest in use
payment system using SPayLater for students in Jember with
using the Technology Acceptance Model (TAM) model and the trust variable.
The sample used in this study was 107 people who had
using the SPayLater payment method. Data collection techniques
carried out by distributing questionnaires through the Google Form. Method
data processing is done using Structural Equation analysis
Modeling-Partial Least Square (SEM-PLS) through the SmartPLS version 4 application.
The results of this study are that there is a positive influence from perceived
usefulness of the behavioral intention of SPayLater users. There is no
the effect of perceived ease of use on the user's behavioral intention
SPayLater. There is a positive effect of trust on behavioral intention
SPayLater users.

Downloads

Download data is not yet available.

Keywords:

Trust, SPayLater, Technology Acceptance Model (TAM)

References

Adha, K. H., & Kusumahadi, R. (2020). Analysis of the Marketplace Site User Perception Technology Acceptance Model Using (TAM) (Case Study in Tokopedia). E-Proceeding of Management, 7(2), 5310–5321.

Anggraeni, S. (2019). Persepsi Kemanfaatan terhadap Minat Nasabah Menggunakan Mobile Banking dengan Kepercayaan sebagai Variabel Intervening. 1–79.

Arizqi. (2019). Implementasi Model Modifikasi Technology Acceptance Model (TAM) pada Sistem Informasi Akademik (SIA) di Universitas Swasta Kota Semarang Jawa Tengah. Jurnal Manajemen Teknologi, 18(2), 138–155. https://doi.org/10.12695/jmt.2019.18.2.5

BFI Finance. (2022). Mengenal Kredit Konsumtif dan Contohnya. Bfi.Co.Id. https://www.bfi.co.id/id/blog/mengenal-kredit-konsumtif-dan-contohnya#:~:text=Selanjutnya adalah kredit konsumtif yang,peluang keuntungan atau hasil apapun.

DailySocial. (2021). Fintech Report 2021 - The Convergence of (Digital) Financial Services. DSResearch, 57. https://dailysocial.id/research/fintech-report-2021

Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science, 35(8), 982–1003. https://doi.org/10.1287/mnsc.35.8.982

Davis, F. D., & Venkatesh, V. (1996). A critical assessment of potential measurement biases in the technology acceptance model: Three experiments. International Journal of Human Computer Studies, 45(1), 19–45. https://doi.org/10.1006/ijhc.1996.0040

Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and tam in online shopping: AN integrated model. MIS Quarterly: Management Information Systems, 27(1), 51–90. https://doi.org/10.2307/30036519

Ghazizadeh, M., Peng, Y., Lee, J. D., & Boyle, L. N. (2012). Augmenting the Technology Acceptance Model with trust: Commercial drivers’ attitudes towards monitoring and feedback. Proceedings of the Human Factors and Ergonomics Society, 56(1), 2286–2290. https://doi.org/10.1177/1071181312561481

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. In Structural Equation Modeling: A Multidisciplinary Journal. https://doi.org/10.1080/10705511.2022.2108813

Haning, M. T., Lukitaningsih, A., & Diansepti, B. M. (2021). Pengaruh Trust Dan Perceived Ease Of Use Terhadap Intention Kaum Milenial Dalam Menggunakan Aplikasi E-Commerce Shopee Yang Dimediasi Oleh Perceived Of Usefulness. Jurnal Ilmiah Manajemen Kesatuan, 9(1), 1–10. https://doi.org/10.37641/jimkes.v9i1.416

Hermanto, S. B., & Patmawati. (2017). Determinan Penggunaan Aktual Perangkat Lunak Akuntansi Pendekatan Technology Acceptance Model. Jurnal Akuntansi Dan Keuangan, 19(2), 67–81. https://doi.org/10.9744/jak.19.2.67-81

Hidayat, A. (2021). Tutorial Partial Least Square dalam PLS SEM. Statistikian.Com. https://www.statistikian.com/2021/04/tutorial-partial-least-square-dalam-pls-sem.html#comments

Katadata Insight Center & Kredivo. (2022). Perilaku Konsumen E-Commerce Indonesia. 1–120. https://finaccel.co/wp-content/uploads/2022/05/Kredivo-eCommerce-Behavior-Report-2022.pdf

Maulana, T. M. M., & Nasir. (2021). Pengaruh Kualitas Informasi Dan Persepsi Kemudahan Penggunaan Terhadap Keputusan Pembelian Secara Online Dimediasi Oleh Kepercayaan Konsumen Pada Pengguna Aplikasi E-Commerce Di Kota Banda Aceh. Jurnal Ilmiah Mahasiswa Ekonomi Manajemen, 6(2), 368–384.

McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for e-commerce: An integrative typology. Information Systems Research, 13(3), 334–359. https://doi.org/10.1287/isre.13.3.334.81

Muzaki, L. (2022). Contoh Structural Equation Model (SEM), Jenis, Syarat dan Cara Membuatnya. Pengadaan. https://www.pengadaanbarang.co.id/2022/03/contoh-structural-equation-model-sem.html

Nursiah, N. (2017). Pengaruh Perceived Ease of Use Dan Perceived Usefulness Terhadap Behavior Intention To Use. Jurnal Elektronik Sistem Informasi Dan Komputer, 3(2), 39–47.

Permana, P. A. G. (2018). Penerapan Metode TAM ( Technology Acceptance Model ) dalam Implementasi Sistem Informasi Bazzar Banjar. Journal Speed – Sentra Penelitian Engineering Dan Edukasi, 10(1), 1–7. speed.web.id

Purba, E., Purba, B., Syafii, A., Damanik, D., Siagian, V., Ginting, A. M., Silitonga, H. P., Fitrianna, N., SN, A., & Ernanda, R. (2021). Metode Penelitian Ekonomi (R. Watrianthos (ed.); 1st ed.). Yayasan Kita Menulis.

Purnamasari, R. D. A., Sasana, H., & Novitaningtyas, I. (2021). Pengaruh Perceived Ease Of Use, Perceived Usefulness, Perceived Risk, dan Brand Image Terhadap Keputusan Pembelian Menggunakan Metode Pembayaran Paylater. Jurnal Manajemen, 13(3), 420–430. https://journal.feb.unmul.ac.id/index.php/JURNALMANAJEMEN/article/view/10130

Putri, I. G. A. A. A. M., Darwini, S., & Dakwah, M. M. (2019). PENGARUH TRUST DAN EASY OF USE TERHADAP MINAT BELI ULANG PADA MARKETPLACE SHOPEE DI KOTA MATARAM. Jurnal Riset Manajemen, 19(1), 20–32.

Rahmat, T. (2019). The Influence of Perceived Ease of Use and Usefulness of The Academic Registration System on the Attitude of Using online Study Plan Card (KRS). Jurnal Manajemen Teori Dan Terapan | Journal of Theory and Applied Management, 12(3), 260. https://doi.org/10.20473/jmtt.v12i3.15434

Rumus Statistik. (2021). Rumus Slovin. Rumusstatistik.Com. https://www.rumusstatistik.com/2020/04/rumus-slovin.html

Sihombing, P. R., & Arsani, A. M. (2022). Aplikasi SmartPLS Untuk Statistisi Pemula (A. Rasyid (ed.); Pertama). PT Dewangga Energi Internasional. https://www.researchgate.net/publication/359505749

Suyanto, & Kurniawan, T. A. (2019). Faktor yang Mempengaruhi Tingkat Kepercayaan Penggunaan FinTech pada UMKM Dengan Menggunakan Technology Acceptance Model (TAM). Akmenika: Jurnal Akuntansi Dan Manajemen, 16(1). https://doi.org/10.31316/akmenika.v16i1.166

Venkatesh, V., & Davis, F. D. (2000). Theoretical extension of the Technology Acceptance Model: Four longitudinal field studies. Management Science, 46(2), 186–204. https://doi.org/10.1287/mnsc.46.2.186.11926

Yusuf, M. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan Penelitian Gabungan. In Suwito (Ed.), Kencana (4th ed., Vol. 1999, Issue December). Kencana.

Downloads

Published

2023-03-01

How to Cite

Kartika, K. (2023). PERSEPSI KEMUDAHAN, KEMANFAATAN DAN KEPERCAYAAN DALAM PENGGUNAAN APLIKASI SHOPEEPAY LATER. ANALISIS, 13(1), 1-15. https://doi.org/10.37478/als.v13i1.2502

Most read articles by the same author(s)