PERAN MEDIASI KNOWLEDGE SHARING: PERCEIVED SELF EFFICACY DAN PERCEIVED ENVIRONMENTAL SUPPORT TERHADAP KINERJA KARYAWAN BPJS KETENAGAKERJAAN CABANG CILACAP

Authors

  • Fiqih Sofyantoro Fakultas Ekonomi dan Bisnis Universitas BPD Jawa Tengah
  • Fitri Lukiastuti Fakultas Ekonomi dan Bisnis Universitas BPD Jawa Tengah
  • Laurentius Dominicus Gadi Djou Fakultas Ekonomi dan Bisnis Universitas Flores

DOI:

https://doi.org/10.37478/als.v15i01.5147

Abstract

This study examines how self-belief and environmental support affect employee performance with knowledge sharing as a mediating variable. The research was conducted at BPJS Ketenagakerjaan Cilacap Branch by involving all 65 employees as samples through saturated sampling technique. Data analysis used the Partial Least Square (PLS) method with the help of SmartPLS software. The results showed several important findings: self-confidence and environmental support each have a significant effect on knowledge sharing. Both variables also have a significant effect on employee performance. In addition, knowledge sharing was shown to have a significant effect on employee performance. Interestingly, knowledge sharing acts as a mediator in the relationship between self-confidence and employee performance, as well as between environmental support and employee performance.

Downloads

Download data is not yet available.

Keywords:

Employee Job Performance, Perceived Self Efficacy, Perceived Environmental Support, Knowledge Sharing

References

Adu, M. D., Malabu, U. H., Malau-Aduli, A. E. O., & Malau-Aduli, B. S. (2019). Enablers and barriers to effective diabetes self-management: A multi-national investigation. PLoS ONE, 14(6), 1–22. https://doi.org/10.1371/journal.pone.0217771

Afzal, S., Arshad, M., Saleem, S., & Farooq, O. (2019). The impact of perceived supervisor support on employees’ turnover intention and task performance: Mediation of self-efficacy. Journal of Management Development, 38(5), 369–382. https://doi.org/10.1108/JMD-03-2019-0076

Amini, M. T., & Noroozi, R. (2018). Relationship Between Self-Management Strategy and Self-Efficacy Among Staff of Ardabil Disaster and Emergency Medical Management Centers. Health in Emergencies and Disasters Quarterly, 3(2), 85–90. https://doi.org/10.29252/nrip.hdq.3.2.85

Arikunto, S. (2019). Prosedur Penelitian. Rineka Cipta.

Asurakkody, T. A., & Kim, S. H. (2020). Effects of knowledge sharing behavior on innovative work behavior among nursing Students: Mediating role of Self- leadership. International Journal of Africa Nursing Sciences, 12(January), 100190. https://doi.org/10.1016/j.ijans.2020.100190

Cregan, C., Kulik, C. T., Johnston, S., & Bartram, T. (2021). The influence of calculative (“hard”) and collaborative (“soft”) HRM on the layoff-performance relationship in high performance workplaces. Human Resource Management Journal, 31(1), 202–224. https://doi.org/10.1111/1748-8583.12291

De Clercq, D., Haq, I. U., & Azeem, M. U. (2018). Self-efficacy to spur job performance: Roles of job-related anxiety and perceived workplace incivility. Management Decision, 56(4), 891–907. https://doi.org/10.1108/MD-03-2017-0187

Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001

Farianingrum, A., & Istiyanto, B. (2021). Krisis Sebagai Akselerator Layanan Komunikasi Instansi Publik Di Masa Pandemi. LONTAR: Jurnal Ilmu Komunikasi, 9(1), 1–8. https://doi.org/10.30656/lontar.v9i1.3357

Ghozali, I. (2016). Dasar Dasar Statistik dan Implikasi SMART PLS. Penerbit Universitas Diponegoro.

Ghozali, I., & Latan, H. (2017). Partial Least Square: Konsep, Metode, dan Aplikasi menggunakan program WarpPLS 5.0. Badan Penerbit Universitas Diponogoro.

Gundel, E., Piro, J. S., Straub, C., & Smith, K. (2019). Self-Efficacy in Mixed Reality Simulations: Implications for Preservice Teacher Education. Teacher Educator, 54(3), 244–269. https://doi.org/10.1080/08878730.2019.1591560

Hameed, Z., Khan, I. U., Sheikh, Z., Islam, T., Rasheed, M. I., & Naeem, R. M. (2019). Organizational justice and knowledge sharing behavior: The role of psychological ownership and perceived organizational support. Personnel Review, 48(3), 748–773. https://doi.org/10.1108/PR-07-2017-0217

Hans, S., & Gupta, R. (2018). Job characteristics affect shared leadership: The moderating effect of psychological safety and perceived self-efficacy. Leadership and Organization Development Journal, 39(6), 730–744. https://doi.org/10.1108/LODJ-03-2018-0101

Hewett, R., Shantz, A., Mundy, J., & Alfes, K. (2018). Attribution theories in Human Resource Management research: a review and research agenda. International Journal of Human Resource Management, 29(1), 87–126. https://doi.org/10.1080/09585192.2017.1380062

Islam, T., & Ahmed, I. (2018). Mechanism between perceived organizational support and transfer of training: Explanatory role of self-efficacy and job satisfaction. Management Research Review, 41(3), 296–313. https://doi.org/10.1108/MRR-02-2017-0052

Le, P. B., & Lei, H. (2019). Determinants of innovation capability: the roles of transformational leadership, knowledge sharing and perceived organizational support. Journal of Knowledge Management, 23(3), 527–547. https://doi.org/10.1108/JKM-09-2018-0568

Na-Nan, K., Saribut, S., & Sanamthong, E. (2019). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial Training, 51(6), 342–359. https://doi.org/10.1108/ICT-01-2019-0009

Piszczek, M. M., & Berg, P. (2020). HR policy attribution: Implications for work-family person-environment fit. Human Resource Management Review, 30(2), 100701. https://doi.org/10.1016/j.hrmr.2019.100701

Redifer, J. L., Bae, C. L., & Zhao, Q. (2021). Self-efficacy and performance feedback: Impacts on cognitive load during creative thinking. Learning and Instruction, 71(June 2020), 101395. https://doi.org/10.1016/j.learninstruc.2020.101395

Rubel, M. R. B., Hung Kee, D. M., & Rimi, N. N. (2020). High-performance work practices and medical professionals’ work outcomes: the mediating effect of perceived organizational support. Journal of Advances in Management Research, 18(3), 368–391. https://doi.org/10.1108/JAMR-05-2020-0076

Safdar, M., Batool, S. H., & Mahmood, K. (2020). Relationship between self-efficacy and knowledge sharing: systematic review. Global Knowledge, Memory and Communication, 70(3), 254–271. https://doi.org/10.1108/GKMC-11-2019-0139

Santosa, P. I. (2018). Metode Penelitian Kuantitatif Pengembangan Hipotesis dan Pengujiannya Menggunakan Smart PLS. Andi.

Sun, J. C. Y., & Hsu, K. Y. C. (2019). A smart eye-tracking feedback scaffolding approach to improving students’ learning self-efficacy and performance in a C programming course. Computers in Human Behavior, 95(April 2018), 66–72. https://doi.org/10.1016/j.chb.2019.01.036

Xu, Z., Gong, J., Qu, Y., & Sun, X. (2023). Using leader affiliative humor to encourage employee knowledge sharing: The multilevel role of knowledge sharing self-efficacy and team psychological safety. Journal of Innovation and Knowledge, 8(3), 100408. https://doi.org/10.1016/j.jik.2023.100408

Yaakobi, E., & Weisberg, J. (2018). Individual, group and organizational efficacies in predicting performance. Personnel Review, 2(1).

Zhu, M., Bonk, C. J., & Doo, M. Y. (2020). Self-directed learning in MOOCs: exploring the relationships among motivation, self-monitoring, and self-management. Educational Technology Research and Development, 68(5), 2073–2093. https://doi.org/10.1007/s11423-020-09747-8

Downloads

Published

2025-03-01

How to Cite

Sofyantoro, F., Lukiastuti, F. ., & Djou, L. D. G. (2025). PERAN MEDIASI KNOWLEDGE SHARING: PERCEIVED SELF EFFICACY DAN PERCEIVED ENVIRONMENTAL SUPPORT TERHADAP KINERJA KARYAWAN BPJS KETENAGAKERJAAN CABANG CILACAP. ANALISIS, 15(01), 26-46. https://doi.org/10.37478/als.v15i01.5147

Issue

Vol. 15 No. 01 (2025): ANALISIS VOLUME 15 NO. 01 TAHUN 2025

Section

Articles

License

Copyright Notice

An author who publishes in ANALISIS agrees to the following terms:

  • Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
  • Author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgement of its initial publication in this journal.
  • Author is  permitted and encouraged to post his/her  work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work (See The Effect of Open Access).