Perencanaan Sumber Daya Manusia dan Manajemen Risiko PT Nuno Care Post Partum Depression Pusat Perawatan Pasca Melahirkan

Sri Bintang Pamungkas Harahap; Dimas Angga Negoro; Unggul  Kustiawan; Muhammad Reza Hilmy

doi:10.37478/abdika.v5i3.6186

Authors

Sri Bintang Pamungkas Harahap Universitas Esa Unggul, Jakarta, Indonesia
Dimas Angga Negoro Universitas Esa Unggul, Jakarta, Indonesia
Unggul Kustiawan Universitas Esa Unggul, Jakarta, Indonesia
Muhammad Reza Hilmy Universitas Esa Unggul, Jakarta, Indonesia

DOI:

https://doi.org/10.37478/abdika.v5i3.6186

Abstract

This activity aims to analyze human resource planning and risk management at PT Nuno Care Post Partum Depression, a postpartum care center. Postpartum maternal health services require the support of competent, professional, and empathetic personnel, considering the physical and psychological vulnerability of patients. This PKM method involves mapping needs, training, mentoring, and workshops to prepare documents for the required HR planning. Human resource planning at PT Nuno Care is carried out through the stages of workforce needs analysis, competency-based recruitment and selection, continuous training and development, and employee retention strategies. Meanwhile, risk management includes identifying medical, operational, financial, and reputational risks; analyzing the level of probability and impact; and developing mitigation strategies such as implementing service SOPs, a workforce reserve system, emergency response training, and crisis communication protocols. The integration between human resource planning and risk management has been proven to be mutually reinforcing. Appropriate human resource planning helps minimize operational and medical risks, while the results of risk evaluations provide input for improving human resource strategies. Thus, PT Nuno Care is able to provide safe, comprehensive, and high-quality postpartum services, thereby increasing patient and family trust, while building the company's image as a professional and empathetic postpartum care center.

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Keywords:

Human resource planning, Risk management, Postpartum depression, Postpartum care

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